SHIPPING & DELIVERY
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We are proud to offer international shipping services to over 200 countries and islands world wide. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
All orders are processed within 48 hours after purchased and is shipped within 2-3 business days.
Shipping time varies depending on your location and customs in your region. *PLEASE NOTE THE FOLLOWING ARE ESTIMATIONS*
United States 10 - 20 Business Days
Canada, Europe 10 - 20 Business Days
Australia, New Zealand 10 - 30 Business Days
Mexico, Central America, South America 15 - 30 Business Days
THIS DOES NOT INCLUDE PROCESSING TIME
Yes, you will receive an email once your order has been shipped from our warehouse, this contains your tracking information.
If you have not receive your tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
If your order was placed more than 5 days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separates packages.